Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice

  • All notices from The Loss Prevention Group, Inc. to You may be posted on our Web site (www.thelpgroup.com) or Online Store (shop.thelpgroup.com) and will be deemed delivered within thirty (30) days after posting. Notices from You to The Loss Prevention Group, Inc. shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    1814 Franklin Street, Suite 618
    Oakland, CA 94612
    Delivery shall be deemed to have been made by You to The Loss Prevention Group, Inc. five (5) days after the date sent.



  • Copyright

  • All content appearing on this Web site is the property of:

    The Loss Prevention Group, Inc.
    1814 Franklin Street, Suite 618
    Oakland, CA 94612
    Copyright © 2011-2013 The Loss Prevention Group, Inc. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2011-2013 The Loss Prevention Group, Inc. All rights reserved.



  • Trademarks

  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by The Loss Prevention Group, Inc.. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of The Loss Prevention Group, Inc. or any third party, except as expressly granted herein.



  • Use Of Site

  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. The Loss Prevention Group, Inc. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if The Loss Prevention Group, Inc. believes that customer conduct violates applicable law or is harmful to the interests of The Loss Prevention Group, Inc. and its subsidiaries.



  • Privacy Policy

  • The Loss Prevention Group, Inc. use of personal information that you may submit to The Loss Prevention Group, Inc. through this Web site is governed by the The Loss Prevention Group, Inc. Privacy Policy.



  • Consumer Agreement

  • By registering and paying online you hereby waive and release The Loss Prevention Group, Inc, its employees, officers, members and agents from any and all liability of any nature. You hereby agree to indemnify and hold harmless The Loss Prevention Group, Inc., its employees, officers, members and agents from any and all claims, including failure to receive a license or permit from the Bureau of Security and Investigative Services (BSIS). 



  • Return Policy

  • You may purchase services from this Web site by using any one of the payment options listed in (link to Payment Options). The Loss Prevention Group, Inc. reserves the right to change its payment procedures at any time without prior notice to you.

    Refund Policy:
    1) No fee to reschedule a class. Advance notice is preferred. Ten Dollar ($10) fee to cancel or refund a class.
    2) All fees are nonrefundable after the start of the class.
    3) For the Security Guard Card and Firearms Class - All fees are nonrefundable even if the student is denied a Guard Registration or Firearms Permit by the Bureau of Security and Investigative Services.



  • Store Hours

  • Customer service is available as defined on the Contact Us page of this Web site.



  • Miscellaneous

  • VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. The Loss Prevention Group, Inc. and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited. GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of The Loss Prevention Group, Inc. shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury. MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and The Loss Prevention Group, Inc. with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and The Loss Prevention Group, Inc. with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by The Loss Prevention Group, Inc.. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.